{"id":1541,"date":"2024-10-08T07:51:03","date_gmt":"2024-10-08T07:51:03","guid":{"rendered":"https:\/\/turbopowers.com\/kbx\/?post_type=kbx_knowledgebase&#038;p=1541"},"modified":"2024-10-08T07:51:03","modified_gmt":"2024-10-08T07:51:03","slug":"installation-and-overview-of-features-2","status":"publish","type":"kbx_knowledgebase","link":"https:\/\/turbopowers.com\/kbx\/knowledgebase\/installation-and-overview-of-features-2\/","title":{"rendered":"Installation And Overview Of Features"},"content":{"rendered":"<p>You can install\u00a0<strong>&#8220;knowledgebase-helpdesk-pro&#8221;\u00a0<\/strong>plugin by following some simple and easy steps.<\/p>\n<p>Please find\u00a0<b>&#8216;knowledgebase-helpdesk-pro.zip&#8217;<\/b>\u00a0file inside your downloaded package and install it following the steps below: &#8211;<\/p>\n<p><strong>From your WordPress dashboard:<\/strong><\/p>\n<ol>\n<li>Visit &#8216;Plugins &gt; Add New&#8217;<\/li>\n<li>Click on &#8216;<strong>Upload<\/strong>&#8216;<\/li>\n<li>Click on &#8216;<strong>Browse<\/strong>&#8216; button and then select\u00a0<strong>&#8216;knowledgebase-helpdesk-pro.zip&#8217;<\/strong>\u00a0from file upload window<\/li>\n<li>Then click &#8216;Install Now&#8217; button. The plugin will be installed within some moments.<\/li>\n<li>Then click &#8216;<strong>Activate Plugin<\/strong>&#8216; link to activate the installed<strong>\u00a0&#8216;Knowledge Base Help Desk Pro&#8217;\u00a0<\/strong>plugin.<\/li>\n<\/ol>\n<p><strong>Manual Installation:<\/strong><\/p>\n<ol>\n<li>&#8216;<strong>Upload \/ Copy<\/strong>&#8216;\u00a0 &#8216;knowledgebase-helpdesk-pro.zip&#8217; file to your &#8216;<strong>wp-content\\plugins&#8217;<\/strong>\u00a0folder<\/li>\n<li>Unzip the &#8216;<strong>knowledgebase-helpdesk-pro.zip<\/strong>&#8216; file<\/li>\n<li>Visit &#8216;Plugins -&gt; Installed Plugins&#8217; from your site dashboard<\/li>\n<li>Find &#8216;<strong>Knowledge Base Help Desk Pro<\/strong>&#8216; in the plugins list, and activate it by clicking on &#8216;<strong>Activate<\/strong>&#8216; link<\/li>\n<\/ol>\n<div class=\"upgrade-notice\">\n<p><strong>Important: Only follow the upgrade section if you want to upgrade your plugin from free version to premium version. Otherwise please ignore this UPGRADE section below.<\/strong><\/p>\n<p><strong>HOW TO UPGRADE FROM FREE VERSION<\/strong><\/p>\n<p>To upgrade your &#8220;Knowledge Base Help Desk Pro&#8221; plugin from FREE version to PREMIUM version please follow the below steps:<\/p>\n<ol>\n<li>Download the latest pro version of the plugin from website<\/li>\n<li>Log in to your WordPress admin area and go to the Plugins management page.<\/li>\n<li>\u00a0Deactivate and Delete the old version of the plugin .<\/li>\n<li>Upload and Activate the latest pro version of the plugin<\/li>\n<li>You are done.<\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You can install\u00a0&#8220;knowledgebase-helpdesk-pro&#8221;\u00a0plugin by following some simple and easy steps. Please find\u00a0&#8216;knowledgebase-helpdesk-pro.zip&#8217;\u00a0file inside your downloaded package and install it following the steps below: &#8211; From your WordPress dashboard: Visit &#8216;Plugins &gt; Add New&#8217; Click on &#8216;Upload&#8216; Click on &#8216;Browse&#8216; button and then select\u00a0&#8216;knowledgebase-helpdesk-pro.zip&#8217;\u00a0from file upload window Then click &#8216;Install Now&#8217; button. The plugin will be [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"kbx_category":[27],"kbx_tag":[],"class_list":["post-1541","kbx_knowledgebase","type-kbx_knowledgebase","status-publish","hentry","kbx_category-knowledge-base-help-desk"],"_links":{"self":[{"href":"https:\/\/turbopowers.com\/kbx\/wp-json\/wp\/v2\/kbx_knowledgebase\/1541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/turbopowers.com\/kbx\/wp-json\/wp\/v2\/kbx_knowledgebase"}],"about":[{"href":"https:\/\/turbopowers.com\/kbx\/wp-json\/wp\/v2\/types\/kbx_knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/turbopowers.com\/kbx\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/turbopowers.com\/kbx\/wp-json\/wp\/v2\/comments?post=1541"}],"version-history":[{"count":0,"href":"https:\/\/turbopowers.com\/kbx\/wp-json\/wp\/v2\/kbx_knowledgebase\/1541\/revisions"}],"wp:attachment":[{"href":"https:\/\/turbopowers.com\/kbx\/wp-json\/wp\/v2\/media?parent=1541"}],"wp:term":[{"taxonomy":"kbx_category","embeddable":true,"href":"https:\/\/turbopowers.com\/kbx\/wp-json\/wp\/v2\/kbx_category?post=1541"},{"taxonomy":"kbx_tag","embeddable":true,"href":"https:\/\/turbopowers.com\/kbx\/wp-json\/wp\/v2\/kbx_tag?post=1541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}