Terms & Privacy Policy – KnowldgeBase with AI HelpDesk and Ticket System

Terms

License Terms

A personal, professional or master Yearly license entitles you to 1 year of updates and support except for the Perpetual Licenses – which have no such limit!

The licenses let you use the product, by you or a client, in an end product which the end users are not charged for. No license allows you to resell any of our products as is. However, you will be able to buy on behalf of your customer and work with them. The QuantumCloud License allows/authorizes you to use our products.

Some of our licenses allow you to use and install the product on multiple websites. This is assuming you will be the one developing the websites for you or your clients, but it is still your license. In this way, you’re “selling” an installation and *customization service to your clients using our product but they don’t own their own license, nor are they eligible for customer support through us. Also, if you modify the core product code to remove branding or do something else, we will be unable to provide support for such customization.

Why do you purchase a subscription plan?

Some of our Licenses include 1 year of Updates and Support. After the 1 year period, your Single Website License will expire and you will have no Auto Update or download access for the product/products from your Account Dashboard.

WordPress is evolving daily. We need to keep our plugin compatible with latest WordPress, WooCommerce etc. Otherwise, the products will stop working. The subscription mode helps us keep our products updated and improving it continuously.

Before the term of 1 year expires, you will need to purchase an Upgrade your License to receive any discounted price offered. If your License expires, or after the term of 1 year you will need to purchase a new license at full price.

Will your card get charged automatically after one year for subscription?

No. You will be notified by email to manually renew your license. You can, of course, cancel any time. If your license expires, you can keep using the plugin but won’t receive any more support or updates.

REFUNDS

QuantumCloud/Turbopowers.com stands behind all of our products and we will resolve any faults or imperfections found in any of our products. This we can guarantee. If for some reason, we cannot make the plugin work on your site as described – we will offer 100% refund!

All our plugins have a Free version available. We encourage you to try the free version before buying the pro version to ensure that the pro version matches your expectation.

If you have any questions on configuring the product please contact us anytime.

We release each of our product with useful and innovative features and spend hundreds of hours testing and developing them. They are our babies! Still, the WordPress eco system is vast and it is expected to run into some conflicts or server environment issue occasionally. If you find anything wrong with your plugin functionality, please cooperate with us and give us a chance to fix the issue by opening a support ticket with us.

We offer 14 days money back guarantee if you request support and we are unable to get the product working on your website similar to the product demo. Before applying for refund request please read the following conditions. Please note that we do not offer a refund for features that a product does not include already. If you have a pre-sale question please contact us here.

We will offer 100% refund

If the product you purchased is non-functional.
If we cannot get the product to work as shown in our Live demo after you requested support
If the product has not been downloaded
If a product is “not as described” – materially different from the product’s main description and live demo

We cannot offer a refund

If you have changed your mind and simply say that you do not want it anymore
If you bought an item by mistake and the product(s) was sent/already downloaded by you.
If you ask for any feature that is not already listed in our product description. (please check the feature list and the demo preview to understand what the product does and ask us any pre-sale questions you might have)
If you do not have sufficient expertise to use the item
If you have already availed extensive support from us for the product you bought
If you do not open a support ticket from our support portal first and give us a chance to find a solution to any issue you might have

Please request support and refund within 14 days of purchase. You can open a support request from our Support Portal here.

EXCHANGE POLICY

Due to the digital nature of our product and immediate delivery via email, download link, or QuantumCloud account download access, we do not exchange Products or Platforms.

It is the customer’s responsibility to purchase the correct product.

*One exception: If you realize you have purchased the incorrect product, if you contact QuantumCloud before the product is downloaded, we can change the product/platform to the correct one.

Modifications

You are allowed to make any necessary modifications to the purchased products to fit your purposes as long as the changes are in accordance with license you acquire. Basically, if you just do not start (re)selling our product with some re-branding and modifications – it’s all good. However, we will be unable to provide any support when core plugin code or functionality is modified.

Unauthorized Use

Reselling or redistributing our products without approval from our Company is expressly prohibited.

Reselling Your Website with Our Plugin Installed

You can create a website with our plugin installed and sell the website for use by one client. This practice is fine so long as you are not bundling the plugin as part of a premium theme or another end product and selling that in bulk to end users. You will need special license for that. Please contact us for more details.

Installations

Installation can be made by our installation service or by you. You may contact us to use our installation service via the contact form.

General Information

You may modify your product to fit the purpose or design of your requirement. However, you are expressly prohibited from redistributing or reselling our products without consent. One website means one WordPress installation.

SUPPORT

The hours of Support are Monday-Friday between 10.00am-9:00pm (GMT+6).
All Support questions must be submitted from our Support Desk.

TERMS OF SUPPORT

If The Client’s website has technical coding, defects, damage or hosting problems not caused by QuantumCloud, we will not be able to offer Support or Fix the Client’s Website.

Support includes troubleshooting any problem with the plugin, reply to any question you might have to use the product properly. Support does not include adding any new feature you might need, adding contents on your behalf, doing any custom works etc. The software is provided as is without any explicit guarantee that it will meet your specific requirements or environments. Life time indicates a certain product’s development life time.

ACCOUNT/SERVICE/SUPPORT TERMINATION

We, QuantumCloud, www.QuantumCloud.com, woowbot.pro have the right to terminate your account for any reason, at any time, without notice, at our discretion.

Reasons accounts are terminated:

Repeated violations of the Terms of Conditions
A single case of severe abuse (such as predatory behavior, threats, abuse, extortion or spam)
Accounts dedicated to a policy violation (hate speech, harassment, impersonation, etc)
QuantumCloud demands a very high level of respect and professionalism from its employees and business partners, in turn, we expect the same level of respect from our customers, no level of harassment, abuse or threats will be tolerated in our Support area.

Upon termination of an account all valid product license keys will be removed, all support will be terminated.

Indеmnifiсаtiоn

Uѕеr аgrееѕ to defend, indеmnifу, аnd hоld hаrmlеѕѕ, QuantumCloud, itѕ соntributоrѕ, аnу еntitу jointly сrеаtеd by them, thеir rеѕресtivе affiliates аnd thеir rеѕресtivе dirесtоrѕ, оffiсеrѕ, еmрlоуееѕ, аnd аgеntѕ frоm аnd аgаinѕt all сlаimѕ аnd еxреnѕеѕ, inсluding аttоrnеуѕ’ fееѕ, аriѕing out оf thе uѕе оf software sold and thе оn-linе ѕеrviсе bу uѕеr оr uѕеr’ѕ ассоunt.

Class Action/Jury Trial Waiver

WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SERVICE FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

Taxes: You are solely responsible for any applicable state, federal or provincial taxes. Although you may not be charged taxes by us, you agree that you will pay any applicable taxes or fees to your local or state tax agency for any purchases. We are not responsible for collecting, transmitting, or advising on taxes, duties, or other levies by the government regarding your purchases.

Disclaimers and Limitations

QuantumCloud intends that the information contained in its Service be accurate and reliable; however, errors sometimes occur. In addition, QuantumCloud may make changes and improvements to the information provided herein at any time. THE SERVICE AND THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ASSOCIATED WITH IT ARE PROVIDED “AS IS.” QuantumCloud AND/OR ITS SUPPLIERS, PARTNERS AND AFFILIATES DISCLAIM ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THE SERVICE AND ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. USE OF QuantumCloud’s SERVICE IS AT YOUR OWN RISK. QuantumCloud AND/OR ITS SUPPLIERS, ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF QuantumCloud’ WEBSITE OR SERVICE OR WITH THE DELAY OR INABILITY TO USE THE SERVICE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH ELEGANT THEMES, OR OTHERWISE ARISING OUT OF THE USE OF THE SERVICE, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ELEGANT THEMES AND/OR ITS SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Need technical help beyond our support?

Some things don’t fall under our standard support, but they still need doing. We’re here to help with that too. You can get excellent work from the QuantumCloud’s expert team! We are great designers and developers. Besides WordPress, we can help you with any Web Design, Web Development, SEO or Mobile App Development projects.

** Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns

Build Conversations & Dynamic Forms for WPBot Pro

Create conditional conversations and forms for a native WordPress ChatBot experience Build Standard Forms, Dynamic Forms with conditional fields, Calculators, Appointment booking etc. Comes with 7 ready templates built-in. Saves form data into database, auto response, conditional fields, variables, saved revisions and more!

This Addon requires the WPBot Pro V 9.2.0+

What is the Conversational Forms?

Conversational Forms is a powerful Addon for WPBot. It extents WPBot’s functionality and adds the ability to create conditional conversations and/or forms for the WPBot. It is a visual, drag and drop form builder that is easy to use and very flexible. Supports conditional logic and use of variables to build all types of forms or just menu driven conversations with if else logic. Conversations or forms can be eMailed to you and saved in the database.

What Can You Do with it?

Conversation Forms Pro allows you to create a wide variety of forms, that might include:

Conditional Menu Driven Conversations
Standard Contact Forms
Dynamic, conditional Forms – where fields can change based on the user selections
Job Application Forms
Lead Capture Forms
Various types of Calculators
Feedback Survey Forms etc.

How it Works?

After creating a Conversation or form, you can show it in the ChatBot in different ways.

Add it to the Start menu
Invoke the form intent with a system command to start inside ChatBot any time
Load the single intent/form inside a ChatBot widget on any page
Load the intent/form inside the ChatBot using a Click to Chat button that can be placed anywhere inside your content on any page.

Conversational Form Features

Easy to use visual drag and drop conversations and form builder
Create conversational form or just conversation using the HTML element
Add text fields, single option selection or multiple option selection with checkboxes
Add HTML contents inside the conversation forms
eMail conversations or forms to the admin at the end of conversation
Set different recipient email addresses for different conversation forms
Clone form
Export/Import Forms
Form Entries saved into database
Export Form Entries as CSV
12 Ready Form Templates to Get Started with (Contact Form, Feedback form. Survey Form, BMR Calculator, Appointment Request, Booking Form, Room Area Calculator)
10 Input Fields (Simple Text, Hidden, Email Address, Number, URL, Calculation, Select Option, Checkbox, DateTime Picker, HTML, Image Upload)
Processor – Auto Responder – Send an auto response e-mail for form submission
Unlimited Conditional Field creation
Unlimited Variables creation
Form Revisions
Create system command to initiate form for ChatBot
Add form to Start Menu

Main Features

Easy to use visual drag and drop conversations and form builder
Create conversational form or just conversation using the HTML element
Add text fields, single option selection or multiple option selection with checkboxes
Add HTML contents inside the conversation forms
eMail conversations or forms to the admin at the end of conversation
Set different recipient email addresses for different conversation forms

Download

What is the Bargaining Bot?

Say goodbye to the old and boring way of offering discounts for the sake of it. Let your customers haggle for it. Bargaining Bot is the World’s first negotiation bot for WooCommerce. Shoppers are more likely to take advantage of their discount if they have to “work” for it. It makes the shopping experience much more lively and interactive.

Once a deal is made by the Bargaining Bot, the shopper can complete the checkout with the discounted price.

If no deal is made, the ChatBot offers to email the shopper’s last offered price to the shop admin. Admin can then email the Customer to complete the deal.

Why do I need a Bargaining Bot?

Price is the most important factor in a shopper’s decision to buy, yet most shoppers leave because your fixed price is a few dollars too high. The Bargaining Bot lets you capture more sales because the price is negotiated based on what the customer is willing to pay and the minimum price at which you are willing to sell.

Here is why the Bargain Bot will earn you higher revenue and profit margins:

Higher Engagement – the Bot creates a new engagement point for shoppers to interact with your products instead of leaving
Capture the WooCommerce shoppers while they have a high intent to purchase. This addon helps keep them on your site to finalize a price deal
Higher conversions – shoppers love to feel like they are getting a great deal – this addon allows them to pay less than the listed price and therefore convert to a sale
All offers are responded to in seconds based on a minimum price point that you set
Super easy to install – no coding necessary
Super easy to configure – apply the addon in seconds
Bargain bot automatically pops up if a user wants to close the browser window from your product single page.
Offers do NOT require shoppers to enter their email address to make an offer so you get many more offers made, more offers accepted, and more sales
Once shoppers buy one thing using this method, they want to buy more items the same way

HOW IT WORKS FOR THE SHOPPERS?

In addition to your Add to Cart button, the Bargaining Bot enables a Make Your Offer Now button. After clicking this button, shoppers can enter an Offer Price. If their Offer Price is at or above your Minimum Acceptable price, then the Bargaining Bot accepts the offer.

If the Offer Price is below your minimum acceptable price, the Bot will automatically ask the shopper for a better price. If the price is too low, the Bot will make the last offer at your Minimum Acceptable price. If the shopper accepts it then the Bot will apply a product-specific discount and ask to checkout.

If the shopper denies the offer, Bot will ask for the shopper’s email that will be sent to the shop admin with details about the product and the last offer by the shopper.

HOW IT WORKS FOR MERCHANTS?

Once you install the Bot, you may apply the Make Your Offer Now button to any specific product or all products in your store with just one click. You can set up the Minimum Acceptable price for an individual product or set a Global discount percentage from the Bot settings. When you set a Minimum Acceptable price for the individual product the individual pricing will override the global setting.

With our Bot, price negotiation can happen on any product! The main benefits are increased engagement and conversion because you can allow shoppers to stay on your site, make a Price Offer, and your pricing rules will enable them in many cases to buy when they want to buy – now. Sell more, sell faster, and sell at higher margins with the Bargaining Bot! Also, there is the Exit intent detection feature…

Exit Intent Detection to Activate Bargain Bot

If a shopper is on your product single page and wants to close the browser window or leave your website, Bargain bot will come into action. Bargain Bot will detect the shopper’s exit intent and ask to offer their own price instead of just leaving.

Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
Exclude sale items (If enabled Bargaining button will not display for products that are already on sale)
Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
Enable global maximum acceptable discount for all products (one click set up)
Exclude categories from Global discount
Exclude products on sale
Maximum Bargaining Allowed Limit
Minimum product quantity required for bargaining
Exit Intent Detection to activate bargain bot. Bargain bot comes to action if shopper intends to leave the site or close window.
Option to enable the Bargain Bot for only Exit Intent (not show the Make offer button)
Option to ask for phone number instead of email in final step
Shortcode to show Bargain button on any page of your website
Set how many Bargaining is allowed before accepting the admin set minimum price
Send final offer set by admin by email
Disable sending the final offer by email
Change quantity on the Bargain window
Allow only logged-in users to Bargain.
Option to re-position the Make your offer button
Change admin email and subject
Custom CSS area to modify button or lightbox design using your own CSS code
Define Minimum Acceptable Price under individual product to Override the global discount value.
Options to change all languages from the plugin settings (bargaining bot can be used with any language)
Supports both woocommerce Simple Products and Variable products.
Compatible with with WoowBot Pro

**Product variations set by 3rd party plugins may not work. Woocommerce product variations is supported fully.

Main Features

Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
Options to change all languages from the plugin settings (bargaining bot can be used with any language)
Supports both woocommerce Simple Products and Variable products.
Compatible with the WoowBot Lite version
(Product variations set by 3rd party plugins may not work)

Doownload