Tired of Losing Website Visitors? Convert Them into Customers with an AI Chatbot Like KBx (KnowledgeBase X)

Most website visitors leave without taking action.
Here’s the direct summary:

If your website isn’t answering questions instantly, you’re losing customers every single day.

People want fast answers, easy navigation, and immediate support.
This is where KBx (KnowledgeBase X) changes everything.

KBx gives your site a 24/7 AI chatbot, instant search, self-service support, and automated help — all inside one WordPress plugin.

Let’s break down how KBx helps you keep visitors, build trust, and convert more traffic into leads and customers.

What Is KBx (KnowledgeBase X)?

KBx is a complete support automation system for WordPress.
It includes:

AI ChatBot (OpenAI, DialogFlow)
Knowledge Base
FAQs
Glossary
Support Ticket System
Live Chat
Conversation History
Conversational Forms

Everything works together to help visitors find answers fast — without needing your support team.

In simple terms:

KBx answers questions before customers leave.

Why Do Websites Lose Visitors So Easily?

Let’s be honest.
Visitors click away for simple reasons:

They can’t find the answer they need
They’re confused by the navigation
They don’t trust the product yet
They don’t understand pricing
They hit a problem and no one helps
They don’t want to read long pages
They hesitate and leave before asking a question

Humans scan. Humans skim. Humans rush.
Your website must respond instantly — or they bounce.

KBx solves this problem.

How Does KBx Keep Visitors from Leaving?

Instant Answers — No Waiting, No Tickets

Visitors hate waiting for email replies.
They hate reading long documentation.

KBx answers in seconds using:

Knowledge Base articles
FAQ entries
Glossary terms
Your training data
Past support content

Fast answers = fewer lost visitors.

Smart AI Chat That Understands Natural Language

This is a big deal.
Traditional chatbots fail because they rely on rigid rules.

KBx uses AI + semantic search, so visitors can type normally:

“How do I set up my account?”
“Do you have a refund policy?”
“Which plan is right for me?”
“I can’t log in.”

KBx understands, finds the right content, and replies instantly.

This gives your website a human-like support experience — without hiring more staff.

Proactive Engagement That Boosts Conversions

Most visitors don’t ask for help unless you ask them first.

KBx can trigger smart messages:

“Looking for the right plan?”
“Need help choosing a product?”
“Want to see how this feature works?”
“Can I answer a question?”

This turns passive lurkers into active conversations.

Helps People Navigate Your Site Easily

KBx guides visitors through:

Pricing pages
Feature lists
Product pages
Documentation
Tutorials
Troubleshooting steps

Instead of clicking around, visitors get direct, clear assistance.

The faster they understand, the faster they convert.

Captures Leads Before Visitors Leave

Exit popups work… sometimes.
Forms? Often ignored.

But a chatbot?
People respond more willingly.

KBx can collect:

Email
Name
Questions
Purchase intent
Support issues

This grows your email list and gives you warm leads.

What Makes KBx Different from Other Chatbots?

Here’s a clear comparison:

AI Chatbot Comparison Table

Feature	Basic Chatbot	KBx AI Chatbot
Natural language understanding	❌ No	✅ Yes
Uses knowledge base content	❌ No	✅ Yes
Supports multiple data sources	❌ Limited	✅ Full
Learns from your site	❌ No	✅ Yes
24/7 automated support	⚠️ Limited	✅ Yes
Built for WordPress	❌ Partially	✅ 100%
Includes full support suite	❌ No	✅ Yes

KBx isn’t just a chatbot — it’s an entire support ecosystem.

Who Should Use KBx?

KBx is perfect for:

SaaS companies
WordPress product businesses
Ecommerce stores
Agencies
Course creators
Service providers
Hosting companies
Software companies
Membership sites

If your customers ask questions, KBx can automate 40–70% of support workload.

What Features Come with KBx? (Technical Breakdown)

Here’s everything packed inside KBx:

AI Features

OpenAI / ChatGPT integration
DialogFlow integration
Smart semantic search
NLP-powered question understanding
Multi-source content training

Support Features

Support Tickets
Live Chat
Saved Chats
Attachments
Internal notes
Priority labels

Knowledge Management

Knowledge Base categories
FAQ module
Glossary dictionary
Article voting
Article views analytics
Rich text editor

Chat Interface

Custom bubble styles
Welcome messages
Trigger timing
Page-specific greetings
Icon & color customization

Lead Capture

Analytics

Question insights
Search trends
Chat history reporting
Customer intent tracking

All in one plugin.
No need for multiple tools.

Use Cases: How KBx Helps Real Websites

Reduce Support Tickets

AI answers repetitive questions so your team doesn’t have to.

Increase Sales

Chatbot guides customers through purchase decisions.

Help Users Self-Serve

Knowledge Base + AI = fewer “How do I…” questions.

Boost Trust and Engagement

Visitors feel supported immediately.

Improve Navigation

KBx shows visitors exactly where to go.

Reduce Checkout Abandonment

AI answers last-minute doubts.

Support Users 24/7

Even at 3 AM, KBx is awake.

Does KBx Require Coding?

No.
KBx is built for non-technical users.

Everything is point-and-click:

Create KB articles
Add FAQs
Customize chat colors
Train the chatbot
Set triggers

If you can use WordPress, you can use KBx.

How Do You Add KBx to WordPress?

Step-by-step

Install “KnowledgeBase X (KBx)”
Activate the plugin
Add your KB articles, FAQs, and glossary terms
Connect ChatGPT or DialogFlow
Customize chat bubble and welcome message
Enable Live Chat or Ticket System
Publish

Your support system is live immediately.

Best Practices to Get the Most Out of KBx

Create Detailed KB Articles

AI becomes smarter when your content is clear.

Add FAQs for Common Issues

People always ask the same things.

Use Page-Specific Chat Messages

Pricing page should have different prompts than the blog page.

Monitor Chat Analytics

Find gaps → Add articles → Improve AI.

Refresh Old Documentation

Better clarity = Better AI answers.

Train the Bot with Custom Answers

Add short, direct responses for repeated questions.

KBx vs Hiring More Support Agents

Aspect	Support Agent	KBx
Cost	High	Low
Availability	Limited	24/7
Speed	Slow	Instant
Consistency	Varies	Always accurate
Scalability	Hard	Unlimited
Repetitive answers	Painful	Automated

KBx saves time, money, and energy — while improving the customer experience.

Common Questions (FAQ)

Can KBx replace human support?

No. It reduces repetitive work so your team can focus on important issues.

Does KBx support multiple AI services?

Yes, KBx works with OpenAI (ChatGPT) and DialogFlow.

Can KBx handle pre-sales questions?

Absolutely. AI handles pricing, features, comparisons, and product queries.

Will KBx slow down my site?

No. KBx is optimized and loads asynchronously.

Can KBx integrate with CRM or email tools?

Yes, via Conversational Forms and custom integrations.

Does KBx work on all WordPress themes?

Yes. It’s theme-independent.

Is Live Chat included?

Yes — full live chat functionality comes built-in.

Final Summary: Why KBx Helps You Keep Visitors and Convert More Traffic

Visitors leave because they don’t find answers fast enough.
AI fixes that.

KBx gives you:

Instant customer support
Searchable knowledge base
AI-driven answers
Pre-sales assistance
Lead capture
24/7 automation
Fewer tickets
Higher conversions
Lower support costs

If you want your website to retain visitors, answer faster, and convert more traffic, KBx is one of the most effective tools you can install.

Build Conversations & Dynamic Forms for WPBot Pro

Create conditional conversations and forms for a native WordPress ChatBot experience Build Standard Forms, Dynamic Forms with conditional fields, Calculators, Appointment booking etc. Comes with 7 ready templates built-in. Saves form data into database, auto response, conditional fields, variables, saved revisions and more!

This Addon requires the WPBot Pro V 9.2.0+

What is the Conversational Forms?

Conversational Forms is a powerful Addon for WPBot. It extents WPBot’s functionality and adds the ability to create conditional conversations and/or forms for the WPBot. It is a visual, drag and drop form builder that is easy to use and very flexible. Supports conditional logic and use of variables to build all types of forms or just menu driven conversations with if else logic. Conversations or forms can be eMailed to you and saved in the database.

What Can You Do with it?

Conversation Forms Pro allows you to create a wide variety of forms, that might include:

Conditional Menu Driven Conversations
Standard Contact Forms
Dynamic, conditional Forms – where fields can change based on the user selections
Job Application Forms
Lead Capture Forms
Various types of Calculators
Feedback Survey Forms etc.

How it Works?

After creating a Conversation or form, you can show it in the ChatBot in different ways.

Add it to the Start menu
Invoke the form intent with a system command to start inside ChatBot any time
Load the single intent/form inside a ChatBot widget on any page
Load the intent/form inside the ChatBot using a Click to Chat button that can be placed anywhere inside your content on any page.

Conversational Form Features

Easy to use visual drag and drop conversations and form builder
Create conversational form or just conversation using the HTML element
Add text fields, single option selection or multiple option selection with checkboxes
Add HTML contents inside the conversation forms
eMail conversations or forms to the admin at the end of conversation
Set different recipient email addresses for different conversation forms
Clone form
Export/Import Forms
Form Entries saved into database
Export Form Entries as CSV
12 Ready Form Templates to Get Started with (Contact Form, Feedback form. Survey Form, BMR Calculator, Appointment Request, Booking Form, Room Area Calculator)
10 Input Fields (Simple Text, Hidden, Email Address, Number, URL, Calculation, Select Option, Checkbox, DateTime Picker, HTML, Image Upload)
Processor – Auto Responder – Send an auto response e-mail for form submission
Unlimited Conditional Field creation
Unlimited Variables creation
Form Revisions
Create system command to initiate form for ChatBot
Add form to Start Menu

Main Features

Easy to use visual drag and drop conversations and form builder
Create conversational form or just conversation using the HTML element
Add text fields, single option selection or multiple option selection with checkboxes
Add HTML contents inside the conversation forms
eMail conversations or forms to the admin at the end of conversation
Set different recipient email addresses for different conversation forms

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What is the Bargaining Bot?

Say goodbye to the old and boring way of offering discounts for the sake of it. Let your customers haggle for it. Bargaining Bot is the World’s first negotiation bot for WooCommerce. Shoppers are more likely to take advantage of their discount if they have to “work” for it. It makes the shopping experience much more lively and interactive.

Once a deal is made by the Bargaining Bot, the shopper can complete the checkout with the discounted price.

If no deal is made, the ChatBot offers to email the shopper’s last offered price to the shop admin. Admin can then email the Customer to complete the deal.

Why do I need a Bargaining Bot?

Price is the most important factor in a shopper’s decision to buy, yet most shoppers leave because your fixed price is a few dollars too high. The Bargaining Bot lets you capture more sales because the price is negotiated based on what the customer is willing to pay and the minimum price at which you are willing to sell.

Here is why the Bargain Bot will earn you higher revenue and profit margins:

Higher Engagement – the Bot creates a new engagement point for shoppers to interact with your products instead of leaving
Capture the WooCommerce shoppers while they have a high intent to purchase. This addon helps keep them on your site to finalize a price deal
Higher conversions – shoppers love to feel like they are getting a great deal – this addon allows them to pay less than the listed price and therefore convert to a sale
All offers are responded to in seconds based on a minimum price point that you set
Super easy to install – no coding necessary
Super easy to configure – apply the addon in seconds
Bargain bot automatically pops up if a user wants to close the browser window from your product single page.
Offers do NOT require shoppers to enter their email address to make an offer so you get many more offers made, more offers accepted, and more sales
Once shoppers buy one thing using this method, they want to buy more items the same way

HOW IT WORKS FOR THE SHOPPERS?

In addition to your Add to Cart button, the Bargaining Bot enables a Make Your Offer Now button. After clicking this button, shoppers can enter an Offer Price. If their Offer Price is at or above your Minimum Acceptable price, then the Bargaining Bot accepts the offer.

If the Offer Price is below your minimum acceptable price, the Bot will automatically ask the shopper for a better price. If the price is too low, the Bot will make the last offer at your Minimum Acceptable price. If the shopper accepts it then the Bot will apply a product-specific discount and ask to checkout.

If the shopper denies the offer, Bot will ask for the shopper’s email that will be sent to the shop admin with details about the product and the last offer by the shopper.

HOW IT WORKS FOR MERCHANTS?

Once you install the Bot, you may apply the Make Your Offer Now button to any specific product or all products in your store with just one click. You can set up the Minimum Acceptable price for an individual product or set a Global discount percentage from the Bot settings. When you set a Minimum Acceptable price for the individual product the individual pricing will override the global setting.

With our Bot, price negotiation can happen on any product! The main benefits are increased engagement and conversion because you can allow shoppers to stay on your site, make a Price Offer, and your pricing rules will enable them in many cases to buy when they want to buy – now. Sell more, sell faster, and sell at higher margins with the Bargaining Bot! Also, there is the Exit intent detection feature…

Exit Intent Detection to Activate Bargain Bot

If a shopper is on your product single page and wants to close the browser window or leave your website, Bargain bot will come into action. Bargain Bot will detect the shopper’s exit intent and ask to offer their own price instead of just leaving.

Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
Exclude sale items (If enabled Bargaining button will not display for products that are already on sale)
Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
Enable global maximum acceptable discount for all products (one click set up)
Exclude categories from Global discount
Exclude products on sale
Maximum Bargaining Allowed Limit
Minimum product quantity required for bargaining
Exit Intent Detection to activate bargain bot. Bargain bot comes to action if shopper intends to leave the site or close window.
Option to enable the Bargain Bot for only Exit Intent (not show the Make offer button)
Option to ask for phone number instead of email in final step
Shortcode to show Bargain button on any page of your website
Set how many Bargaining is allowed before accepting the admin set minimum price
Send final offer set by admin by email
Disable sending the final offer by email
Change quantity on the Bargain window
Allow only logged-in users to Bargain.
Option to re-position the Make your offer button
Change admin email and subject
Custom CSS area to modify button or lightbox design using your own CSS code
Define Minimum Acceptable Price under individual product to Override the global discount value.
Options to change all languages from the plugin settings (bargaining bot can be used with any language)
Supports both woocommerce Simple Products and Variable products.
Compatible with with WoowBot Pro

**Product variations set by 3rd party plugins may not work. Woocommerce product variations is supported fully.

Main Features

Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
Options to change all languages from the plugin settings (bargaining bot can be used with any language)
Supports both woocommerce Simple Products and Variable products.
Compatible with the WoowBot Lite version
(Product variations set by 3rd party plugins may not work)

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