Have OpenAI Answer User Questions

As soon as you add the OpenAI API key to the ChatBot OpenAI settings, it can answer all types of user questions. All the latest OpenAI models are available to choose from.

You can also send the AI model instructions on how to act as an agent for your website and how to answer the user questions.

KBx provides an option to display relevant page results from your own website with all the GPT responses. This is a great way to customize the OpenAI responses. This feature is now available with all our licenses.

You can also limit connection to the OpenAI based on Keywords you specify. This works both with Inclusion and/or Exclusion of keywords in the user query.

KBx supports RAG (Retrieval-Augmented Generation) & Knowledge Base Vector Database. You can select your Pages, Posts, and Custom Post Types to embed their contents into a Vector database and use that data with an AI model to generate accurate answers. The KnowledgeBase vector database can also be managed from the WordPress backend.

The Professional and Master licenses provide additional Advanced features to upload PDF documents, CSV, and XML files for embedding. You can also add a Sitemap XML link to parse the data into your vector database.  The Professional and Master licenses also allow Auto-Synchronization of the RAG vector database. Whenever you update a page, post, or product, the updated contents will be auto synchronized with the RAG Vector Database.

Retrieval-Augmented Generation (RAG) offers key benefits like reduced hallucinations, improved accuracy, and up-to-date responses by grounding LLMs in external data, making AI more trustworthy and reliable for specific domains, with added advantages of cost-efficiency (no constant retraining), transparency (citations), and better control over data.

The Assistants API allows you to build AI assistants within your own applications. An Assistant has instructions and can leverage models, tools, and knowledge to respond to user queries. With KBx Professional and Master licenses use the Assistants you develop on the OpenAI playground trained with your own specific knowledge and skills. From handling FAQs to offering customized suggestions, these Assistants are seamlessly integrated into your WordPress site by simply adding the GPT Assistants ID.

** With GPT Assistants, you can upload your files and website contents to train the Bot and provide relevant answers from your own data. KBx indexes your website pages, posts and custom post types and gives you a JSON file that you can upload to your GPT Assistant for Training. This is a very simple process. Check this article for more details on how to Train your AI ChatBot with your website data.

** Also, check this article on How to save money and reduce OpenAI API costs for your ChatBot

** You can use different GPT Assistants for different pages or even logged-in users allowing you to create multiple ChatBots for different purposes on a single website.
 

Multiple GPT Assistant Support for Different Web Pages

Multiple or different GPT Assistant support for different web pages is now possible in different modes allowing you to create different ChatBots on the same website.

The ChatBot widget is embedded within a page. You can define different GPT Assistants for different widgets on different pages. Then upload specific documents on a particular GPT Assistant for a specific widget on a page. You can define the GPT Assistant ID with the Widget shortcode. Both our Professional and Master licenses support this. Please check the ChatBot Pro->Settings->Embed and Click to Chat area for more details on the shortcode parameters.

Different GPT Assistant IDs can also be used in the floating icon mode using a shortcode.

You can also assign a different GPT Assistant ID for logged-in users or for a specific user role.

OpenAI with Conversational Forms

Conversational Forms is a powerful module for KBx. It extends KBx’s functionality and adds the ability to create conditional conversations and/or forms for the KBx. Supports conditional logic and use of variables to build all types of forms or just menu driven conversations with if else logic. Conversational forms can also work with OpenAI to generate Dynamic responses based on user submitted fields. This feature is multi-modal and supports uploading Image or Audio files for analysis by OpenAI AI models. Check the article on how Conversational forms work with OpenAI.

Create royalty free AI generated images just by writing what kind of images you want. Select the image you like and download it directly to your WordPress media library. You can select from a wide variety of options to fine tune your image style, lighting, color, size etc.