Features

KBx ChatBot Feature Highlights

KBx ChatBot

KBx ChatBot Core Plugin Feature Highlights

Interactions

Create simple text responses easily from your WordPress backend.
Advanced search algorithm for natural language phrase matching with user input.
Adjust the Phrase matching accuracy according to your need
Advanced, fast Site search of your pages and posts to answer user questions
Create FAQ area with multiple questions and answers (supports html)
Send eMail, Call Me Back & Feedback Collection
Collect Customer Feedback by email option.
Collect User eMail for newsletter Subscription
Automatically supports images (jpgs, animated gifs) and Youtube Videos from ChatBot Language Settings Responses
Simply paste any image (jpg or gif) or youtube video’s full link
Add images from your WordPress media library or Giphy animated gif images easily and quickly from the ChatBot language center with the floating image options
Add video in Support area just by pasting Youtube link
Option to Disable Persistent Chat History across pages
Option to Skip Greeting and Asking Name and eMail
Option to Skip Greeting for logged in users only.
Skip Greetings and Trigger an Intent (like a Custom Form)
Skip Greetings and Show Start Menu
Show Start Menu After Greetings
Option to enable/disable asking for eMail address after asking name
Enable Asking for Phone Number
Quick access to Support ares of the ChatBot
Quick Help for commands that can be used in-chat
Admin customizable chat commands

Customization Options

Fine tune WPBot icon position by pixels or percentages
Option to choose on which pages WPBot should load
Option to disable WPBot on Mobile Devices
Option to Auto Open Chatbot Window For First Time Page Load
Upload custom ChatBot icon
Upload custom Agent icon
Choose from 6 design templates for ChatBot interface
Customize primary colors to match your site
Upload your own background image
Turn animations on/off
Upload custom loading image for bot response
Keyboard shortcut (ctrl+b) to open chatbot
Customize bot response time
Option to Keep ChatBot window open when browsing
Hide/Show Icons at the bottom of ChatBot window
Option to Enable Reset & Close Button at Top

Notification Builder

Add multiple site notifications to show above the ChatBot icon
Select an Intent for Click Action
Show or Hide Opening Notifications
Add links to any Intent in the Notification area so user can directly browse to the useful parts
Set Interval between notifications.

Interactive Forms

Extend the Start Menu with the powerful (free or pro) Conversational Forms Addon. It is a visual, drag and drop form builder. Conversations or forms can be eMailed to you and saved in the database (pro feature). You can create:

Conditional Menu Driven Conversations
Standard Contact Forms
Dynamic, conditional Forms – where fields can change based on the user selections
Job Application Forms
Lead Capture Forms
Various types of Calculators
Feedback Survey Forms etc.

Embedding Features

Embed code to use the ChatBot on any other website including static HTML website
Widget Shortcode with the possibility to Load specific Intent (forms etc.) on a page or post.
Shortcode for Click to Chat Button with the possibility to Load specific Intent (forms etc.) on a page or post
Shortcode for WPBot on a Page or post (without floating icon)

Misc. Features

Persistent chat history over shopper session on website
Option to Disable persistent chat history (Chat history is reset in every page)
Remember chat history in browser local storage and greet returning users
Option to Open pages in new or same window from search results
GDPR compliance (message with link to Privacy page)
Unsubscibe Command
Schedule day and time when WPBot will run. Make WPBot work with other Live chat software.
Plugin Auto Upgrades from WordPress backend
Priority Support

OpenAI Integration

Support for the latest OpenAI AI Models
Supports GPT Assistants (Professional/Master licenses)
Fine Tune an OpenAI model (Professional/Master licenses)
Convert Website Data to Train an OpenAI model in one click
Show Relevant page links from your website with the Responses from OpenAI
Max token, Temperature, Presence Penalty, Frequency Penalty settings for OpenAI
Connect to OpenAI based on Keyword inclusion/exclusion
Generate contents using OpenAI AI
Generate Images using OpenAI AI models

DialogFlow Integration

Full integration with Google Artificial Intelligence, Machine Learning or AI Engine DialogFlow
Natural Language Processing through Google’s DialogFlow
Automatically supports Custom Intents and Responses You Create in Dialog Flow
Automatically supports Follow Up Intents and step by step Question Answers through Dialogflow custom Intents
Automatically supports Rich Message Response & Card Responses from Dialogflow as FaceBook messenger app
Automatically supports images (jpgs, animated gifs) and Youtube Videos from DialogFlow Intent Responses
Advanced Name Recognition with DialogFlow
Sample DialogFlow Agent for quick import

User Conversions & Retargeting

Onsite retargeting and remarketing to increase customer conversion rate.
Show retargeting messages for customer on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.
Trigger Retargetting on All Pages, Selected Pages Only or Page Wise
Create different Reargeting messages for different pages
Collect User eMail for newsletter Subscription
Prompt User for eMail subscription with Retargeting Message
Export eMail Addresses as CSV
Enable/Disable retargeting message sound
Out of focus Browser tab flashing with custom message for retargeting messages
Custom Background color for retargeting messages.
Connect retargeting messages with any custom intent created in DialogFlow
Collect Customer Feedback by email option.

Start Menu

Manage the Start Menu buttons with Drag and Drop
Option to Enable/Disable all ready intents like Site Search, Call Me, eMail, FAQ, newsletter subscription etc.
Rearrange the Start Menu Items
Add Custom Menu Button with Link
Option to set after how many failed attempt to show Start Menu

Language Support

Works with any language (multiple language support is actively being worked on).
Advanced Language Center to edit and change every WPBot responses, System languages, stop words and info messages!
Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.
mo/pot file included so you can translate backend to any language
RTL support

Button Integrations

Full Integration with FaceBook Messenger for Customer Live Chat as a floating button
Light Integration with Skype, WhatsApp, Viber, Web Link & Phone Call
Integrate with 3rd party Live Chat services that provides a stand alone chat page link like Tawk.to

Useful ChatBot Modules

Some Modules are only part of the Professional or Master Licenses. Check the Pricing page for more details.

OpenAI module
Conversational Forms Pro
Live Human Chat
Chat Sessions
FacebBook Messenger/Instagram
WhatsApp through Twilio
Telegram
Voice Communication
Multi Language
Extended Search Addon
White Label Addon
Mailing List Integration AddOn
Extended UI
Settings Import/Export

Get the #1 ChatBot for WordPress

ChatBot Styles

Choose from 4 modern chat window templates. 2 more templates are available as an addon. Upload your own icons, background image and customize colors. Add multiple variations of ChatBot responses for each node that will be used randomly to give an appearance of human like responses.

More WPBot Features

Notification Builder

Create small notification messages that will be shown by the WPBot icon as slides. Great feature to announce special offers and services to anyone and make more sales by increasing user awareness.

ShortCode for Page

Load WPBot on a page itself with shortcode. This feature allow to create a single landing page for shoppers to add your products to cart & checkout!

Language Support

MO/Pot file included but not really necessary unless you want to translate the backend as well. Every Chat Bot response and system texts can be edited from the WoowBot backend easily and quickly. RTL is also supported!

Collect eMail Addresses

Let people share their eMail address conversing with the Bot! Use the retargeting feature to prompt users with an enticing offer. eMail addresses are saved in the database that can be exported as CSV file.

Image and Youtube Support

Simply paste any image (jpg or animated gif from giphy) or youtube video’s full link inside the ChatBot’s Language Center or your Dialogflow intent responses & they will start displaying inside the ChatBot!

And More.........

Build Conversations & Dynamic Forms for WPBot Pro

Create conditional conversations and forms for a native WordPress ChatBot experience Build Standard Forms, Dynamic Forms with conditional fields, Calculators, Appointment booking etc. Comes with 7 ready templates built-in. Saves form data into database, auto response, conditional fields, variables, saved revisions and more!

This Addon requires the WPBot Pro V 9.2.0+

What is the Conversational Forms?

Conversational Forms is a powerful Addon for WPBot. It extents WPBot’s functionality and adds the ability to create conditional conversations and/or forms for the WPBot. It is a visual, drag and drop form builder that is easy to use and very flexible. Supports conditional logic and use of variables to build all types of forms or just menu driven conversations with if else logic. Conversations or forms can be eMailed to you and saved in the database.

What Can You Do with it?

Conversation Forms Pro allows you to create a wide variety of forms, that might include:

Conditional Menu Driven Conversations
Standard Contact Forms
Dynamic, conditional Forms – where fields can change based on the user selections
Job Application Forms
Lead Capture Forms
Various types of Calculators
Feedback Survey Forms etc.

How it Works?

After creating a Conversation or form, you can show it in the ChatBot in different ways.

Add it to the Start menu
Invoke the form intent with a system command to start inside ChatBot any time
Load the single intent/form inside a ChatBot widget on any page
Load the intent/form inside the ChatBot using a Click to Chat button that can be placed anywhere inside your content on any page.

Conversational Form Features

Easy to use visual drag and drop conversations and form builder
Create conversational form or just conversation using the HTML element
Add text fields, single option selection or multiple option selection with checkboxes
Add HTML contents inside the conversation forms
eMail conversations or forms to the admin at the end of conversation
Set different recipient email addresses for different conversation forms
Clone form
Export/Import Forms
Form Entries saved into database
Export Form Entries as CSV
12 Ready Form Templates to Get Started with (Contact Form, Feedback form. Survey Form, BMR Calculator, Appointment Request, Booking Form, Room Area Calculator)
10 Input Fields (Simple Text, Hidden, Email Address, Number, URL, Calculation, Select Option, Checkbox, DateTime Picker, HTML, Image Upload)
Processor – Auto Responder – Send an auto response e-mail for form submission
Unlimited Conditional Field creation
Unlimited Variables creation
Form Revisions
Create system command to initiate form for ChatBot
Add form to Start Menu

Main Features

Easy to use visual drag and drop conversations and form builder
Create conversational form or just conversation using the HTML element
Add text fields, single option selection or multiple option selection with checkboxes
Add HTML contents inside the conversation forms
eMail conversations or forms to the admin at the end of conversation
Set different recipient email addresses for different conversation forms

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What is the Bargaining Bot?

Say goodbye to the old and boring way of offering discounts for the sake of it. Let your customers haggle for it. Bargaining Bot is the World’s first negotiation bot for WooCommerce. Shoppers are more likely to take advantage of their discount if they have to “work” for it. It makes the shopping experience much more lively and interactive.

Once a deal is made by the Bargaining Bot, the shopper can complete the checkout with the discounted price.

If no deal is made, the ChatBot offers to email the shopper’s last offered price to the shop admin. Admin can then email the Customer to complete the deal.

Why do I need a Bargaining Bot?

Price is the most important factor in a shopper’s decision to buy, yet most shoppers leave because your fixed price is a few dollars too high. The Bargaining Bot lets you capture more sales because the price is negotiated based on what the customer is willing to pay and the minimum price at which you are willing to sell.

Here is why the Bargain Bot will earn you higher revenue and profit margins:

Higher Engagement – the Bot creates a new engagement point for shoppers to interact with your products instead of leaving
Capture the WooCommerce shoppers while they have a high intent to purchase. This addon helps keep them on your site to finalize a price deal
Higher conversions – shoppers love to feel like they are getting a great deal – this addon allows them to pay less than the listed price and therefore convert to a sale
All offers are responded to in seconds based on a minimum price point that you set
Super easy to install – no coding necessary
Super easy to configure – apply the addon in seconds
Bargain bot automatically pops up if a user wants to close the browser window from your product single page.
Offers do NOT require shoppers to enter their email address to make an offer so you get many more offers made, more offers accepted, and more sales
Once shoppers buy one thing using this method, they want to buy more items the same way

HOW IT WORKS FOR THE SHOPPERS?

In addition to your Add to Cart button, the Bargaining Bot enables a Make Your Offer Now button. After clicking this button, shoppers can enter an Offer Price. If their Offer Price is at or above your Minimum Acceptable price, then the Bargaining Bot accepts the offer.

If the Offer Price is below your minimum acceptable price, the Bot will automatically ask the shopper for a better price. If the price is too low, the Bot will make the last offer at your Minimum Acceptable price. If the shopper accepts it then the Bot will apply a product-specific discount and ask to checkout.

If the shopper denies the offer, Bot will ask for the shopper’s email that will be sent to the shop admin with details about the product and the last offer by the shopper.

HOW IT WORKS FOR MERCHANTS?

Once you install the Bot, you may apply the Make Your Offer Now button to any specific product or all products in your store with just one click. You can set up the Minimum Acceptable price for an individual product or set a Global discount percentage from the Bot settings. When you set a Minimum Acceptable price for the individual product the individual pricing will override the global setting.

With our Bot, price negotiation can happen on any product! The main benefits are increased engagement and conversion because you can allow shoppers to stay on your site, make a Price Offer, and your pricing rules will enable them in many cases to buy when they want to buy – now. Sell more, sell faster, and sell at higher margins with the Bargaining Bot! Also, there is the Exit intent detection feature…

Exit Intent Detection to Activate Bargain Bot

If a shopper is on your product single page and wants to close the browser window or leave your website, Bargain bot will come into action. Bargain Bot will detect the shopper’s exit intent and ask to offer their own price instead of just leaving.

Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
Exclude sale items (If enabled Bargaining button will not display for products that are already on sale)
Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
Enable global maximum acceptable discount for all products (one click set up)
Exclude categories from Global discount
Exclude products on sale
Maximum Bargaining Allowed Limit
Minimum product quantity required for bargaining
Exit Intent Detection to activate bargain bot. Bargain bot comes to action if shopper intends to leave the site or close window.
Option to enable the Bargain Bot for only Exit Intent (not show the Make offer button)
Option to ask for phone number instead of email in final step
Shortcode to show Bargain button on any page of your website
Set how many Bargaining is allowed before accepting the admin set minimum price
Send final offer set by admin by email
Disable sending the final offer by email
Change quantity on the Bargain window
Allow only logged-in users to Bargain.
Option to re-position the Make your offer button
Change admin email and subject
Custom CSS area to modify button or lightbox design using your own CSS code
Define Minimum Acceptable Price under individual product to Override the global discount value.
Options to change all languages from the plugin settings (bargaining bot can be used with any language)
Supports both woocommerce Simple Products and Variable products.
Compatible with with WoowBot Pro

**Product variations set by 3rd party plugins may not work. Woocommerce product variations is supported fully.

Main Features

Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
Options to change all languages from the plugin settings (bargaining bot can be used with any language)
Supports both woocommerce Simple Products and Variable products.
Compatible with the WoowBot Lite version
(Product variations set by 3rd party plugins may not work)

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