You can install “knowledgebase-helpdesk-pro” plugin by following some simple and easy steps.
Please find ‘knowledgebase-helpdesk-pro.zip’ file inside your downloaded package and install it following the steps below: –
From your WordPress dashboard:
- Visit ‘Plugins > Add New’
- Click on ‘Upload‘
- Click on ‘Browse‘ button and then select ‘knowledgebase-helpdesk-pro.zip’ from file upload window
- Then click ‘Install Now’ button. The plugin will be installed within some moments.
- Then click ‘Activate Plugin‘ link to activate the installed ‘Knowledge Base Help Desk Pro’ plugin.
Manual Installation:
- ‘Upload / Copy‘ ‘knowledgebase-helpdesk-pro.zip’ file to your ‘wp-content\plugins’ folder
- Unzip the ‘knowledgebase-helpdesk-pro.zip‘ file
- Visit ‘Plugins -> Installed Plugins’ from your site dashboard
- Find ‘Knowledge Base Help Desk Pro‘ in the plugins list, and activate it by clicking on ‘Activate‘ link
Important: Only follow the upgrade section if you want to upgrade your plugin from free version to premium version. Otherwise please ignore this UPGRADE section below.
HOW TO UPGRADE FROM FREE VERSION
To upgrade your “Knowledge Base Help Desk Pro” plugin from FREE version to PREMIUM version please follow the below steps:
- Download the latest pro version of the plugin from website
- Log in to your WordPress admin area and go to the Plugins management page.
- Deactivate and Delete the old version of the plugin .
- Upload and Activate the latest pro version of the plugin
- You are done.
