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Infographic Maker iList
Looking for help? KnowAll is a fully featured knowledge base theme for WordPress.
Templates are not showing and I cannot select a template
This issue is usually caused by Memory limit exhaustion. Try increasing the PHP memory limit to double of what you currently have. Let us know if that still does not solve your issue.
I have a blank embed page or embed is not working
The Embed page is supposed to be empty. This blank page is used to generate the embedded contents on.
Do you offer a free trial?
You can test drive the plugin by visiting the live demo site. You will find a link to the demo on the main product page for each plugin.
How do I upgrade to the pro version from free version?
First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!
How do I suggest a new feature?
We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.
The plugin has caused a fatal error!
If you get a fatal error when you try to activate one of our plugins, then it may be that the plugin didn’t install correctly.
I didn’t receive the confirmation email with my plugin!
Please check your spam folder for the missing email. You can also download the plugin files directly from your account page on our website page.
The plugin files won’t upload!
If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:
If I cancel my subscription, can I keep using the plugin?
You can cancel your subscription at any time from your account so that no further payments are requested.
Which version of WordPress and PHP is supported?
It is fully tested with the latest version of WordPress. We always recommend running the most up-to-date version of WordPress for security reasons