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How do I enable the Tags?
The tag filter is a new addition. So, if you just updated to the new version and want to add the tag feature you need add the new shortcode parameter: enable_tag_filter=”true” in your existing shortcode.
I selected 4 columns but only one column is showing
This usually happens when you have selected Single List mode. Single list usually renders in one column with most styles.
Do you offer a free trial?
You can test drive the plugin by visiting the live demo site. You will find a link to the demo on the main product page for each plugin.
How do I upgrade to the pro version from free version?
First, you need to deactivate and delete the free version. Then install and activate the pro version and you are ready to go!
How do I suggest a new feature?
We welcome new feature requests and any feedback you might have for any of our products! Please send your feature suggestion by filling out the form on this page.
The plugin has caused a fatal error!
If you get a fatal error when you try to activate one of our plugins, then it may be that the plugin didn’t install correctly.
I didn’t receive the confirmation email with my plugin!
Please check your spam folder for the missing email. You can also download the plugin files directly from your account page on our website page.
The plugin files won’t upload!
If you’re having problems when you try to upload the file via Plugins -> Add New -> Upload Plugin, please check the following:
If I cancel my subscription, can I keep using the plugin?
You can cancel your subscription at any time from your account so that no further payments are requested.
Which version of WordPress and PHP is supported?
It is fully tested with the latest version of WordPress. We always recommend running the most up-to-date version of WordPress for security reasons